CRM Services
eCentric Media's dynamic team of CRM design and architecture
consultants specialise in the Ab Initio and Chordiant software platforms
Applying eCentric Media's holistic philosophy to each client's CRM project,
expertise is provided in technical and business analysis, systems
integration, and CTI development
Our Chordiant and Ab Initio consultancy services include:

Installation, configuration and deployment

Customisation to fulfil specific business process operational needs

Integration with core back-end systems

Multi-source data gathering

Complex data manipulation

Data profiling

Data warehouse support